Q: Do you apply these Sneakals using water like your original product?

A: No, these are applied like a vinyl sticker using heat so the Sneakal can conform to the substrate it is applied to.

Q: You only have instructions for SWOOSH, STRIPES, and JAZZ STRIPES. Can I place Sneakals on other sneakers and other parts of the shoe?

A: Yes you can! We made those instructions as a guide to refer to. The only places we recommend you don't put your Sneakals on are parts of the sneaker that crease very heavily when worn. 

Q: Are these Sneakals permanent?

A: No, Sneakals are meant to be temporary so you can change the look of your sneakers.

Q: How long do these Sneakals last?

A: Sneakals should last 1 or more months depending on how you wear your sneakers. 

Q: How durable are Sneakals?

Sneakals are durable and made using premium quality vinyl and adhesive. There is an invisible protective coating on all of Sneakals which make them waterproof and virtually scratchproof. 

Q: Are Sneakals water resistant?

A: Yes, but we don't recommend you wear them in heavy rain. 

Q: I used to put your Sneakals on the side of my Stan Smith's and on the Toe Box of Air Force Ones. Can I still do that with these Sneakals?

A: Unfortunately those parts of those sneakers crease very heavily, so we do not recommend it because the Sneakals will crack, but we can't stop you from doing it! It may last only a few wears if placed on heavily creased areas.

Q: When I took my Sneakal off of my shoe, a little adhesive was left over. How do I prevent this from happening?

A: Make sure to heat your Sneakals before removing. If there is still any adhesive residue left over, you can use acetone or nail polish remover. Using the acetone with a cotton ball or white lint free rag, rub it in a light circular motion and watch the adhesive start to ball up. Once you are able to remove the adhesive residue, we recommend you use an acrylic finisher like an Angelus product to protect the leather. The acrylic finisher is not necessary, but just a recommendation.

Q: Do Sneakals work on Suede?

Yes, but when removing your Sneakal, it will pull up some of the suede.

Q: Do Sneakals work on canvas sneakers?

Yes. It works best on parts of the canvas that does not crease.

Q: How long does shipping take?

A: It takes 2-3 business days to print and process your order. It then ships out via USPS. You will receive tracking information once your order is shipped. Custom Sneakals will take 5-7 days to print and process before it is shipped.

Q: Do you ship outside of the US?

A: Yes we do, but keep in mind that it may take 15-30 days for you to receive your order after it has been shipped.